Return and Exchange Policy
Returns & Exchange Policy
At Bad & Boujee, we want you to love what you buy! While we do not offer refunds, we do provide exchanges and store credit to ensure you get the perfect item. Please review our policy below for details on how exchanges work.
DISCLAIMER:
No returns, refunds, or exchanges on items worth less than INR 799.
No returns, refunds, or exchanges on items bought during the Big Celebration Sale.
Exchange Policy
To be eligible for an exchange, you must request it within 3 days (72 hours) from the date of delivery. Items should be in their original condition—unused, unwashed, and with all tags and packaging intact.
Please note: Items marked as final sale or heavily discounted beyond our regular promotions are not eligible for exchange.
How to Exchange
If your order doesn’t fit right or you’d prefer a different color, we’ve got you!
1. Initiate your exchange request through our dedicated exchange portal by entering your order details.
2. Follow the instructions provided to send back the original item(s).
3. Once we receive the returned items, we will process your exchange and dispatch the replacement within 5-7 business days.
4. If your requested item is out of stock, we will offer an alternative or provide store credit for the value of the item.
Damaged, Defective, or Wrong Items
We take every step to ensure your order reaches you in perfect condition. However, in rare cases where:
The item is damaged in transit,
There is a manufacturing defect, or
You receive the wrong item,
We will replace the item, provided the request is made within the stipulated time frame mentioned above.
